I would like to express my sincere condolences to those affected by heavy rain.
 
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Top management must know the real site all ways. It is important not only to look around the site, but also to communicate with the people who work at the site. For example, Mr. Toshio Doko, the former president of Toshiba left the following words:
 
“The organization chart of the company is made the president at the top, followed by general managers, and section managers, but I don’t think that style good. On the job, both the president and employees are standing at the equal level. The main point of the meeting is to do it casually. You can hold a meeting while standing. Communicate with your subordinate when you see his ore her face. ”
 
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Question: Do you really communicate casually?
 

The terrible hot summer seems to be going away little by little. I am happy about it.
 
If designers talk about their job, you take it as a matter of design. But if operators talk about their job, it is not only their job but also about everything of the company. There are tremendous volume of information on shop floor. It is good to do free discussion with the people from many department with the operators and you can go beyond the walls that exist between the departments.
 
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Question: Are you talking with the operators in your company?
 

It’s hot these days and time of heatstroke has come. Water supply is important!
 
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For example, all the workers know real things by experience. However, it is important whether those people can open their minds and talk about these experiences. Therefore, the various information that come out of KZ method or Choco-Ann are valuable. And It becomes possible for the president, the departments of design, purchase, sales, technology etc. to accept the experience of them on-site.
 
The part-time operators may be nervous and may not speak well if called in the president’s office. However, if the president goes to their job site and asks questions about his or her work and Kaizen improvements, the conversation boils. It may be possible only in such a way that the people of wide range roles such as the president, managers in other departments, leaders, full-time and part-time workers gather in one place and talk about one thing.
 
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Question: Are you talking with wide range of people in your company?
 

It’s hot these days and time of heatstroke has come. Water supply is important!

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For that purpose, it is good for everyone to have a habit of implementing Kaizen continuously. Therefore all the employees are required to implement at least one Kaizen a month. The required level of Kaizen is very low. You can copy the Kaizen of your coworkers or just repairing your tool is also Kaizen. Choko-Ann’s rule is very loose and no need to have financial result and you are always praised.
All the people join the Choko-Ann activity and the president find the fact that all the people of the company have the ability to do Kaizen and start improving the management together.

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Question: Can you imagine the Kaizen that copying and repairing is OK?

The long holidays are over and Let’s work hard again!
 
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The Choco-Ann method is a way to bring out the improvement ability of the employees and execute the improvement idea in the company. There are many ideas in the company, but they are worthless unless they are implemented. It is required to improve the various problems found through the implementation of the KZ method. And it is necessary for everyone in the company to realize as many ideas as possible in a short time. When it comes to how to achieve that, most things come true if you can think of a way to do it rather than looking for reasons you can not do it.
 
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Question: How is the improvement implemented in your company?
 

Spring has come. I am happy!
 
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If you are a member of the department other than manufacturing and join the KZ method, you may find many Kaizen items which you can be applied for your department. It is because you got a thought arising from discussions beyond division and position. And you got the ability of abstract conceptualization and your Kaizen power become stronger.
 
I regard this KZ method as “5S to change management”. When I start Kaizen first time for a client, I do this KZ method first and let them understand the meaning of total optimization.
 

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Question: Do you have opportunities to work with people from other departments?